Product FAQs
Frequently asked questions
What is this extinguisher for?
It's our largest 9L EV fire suppression unit for lithium-ion battery fires. The 9L suits electric cars, home charging stations, warehouses, fleets and commercial sites. Its formulation is designed to rapidly cool a high-temperature battery fire and help prevent re-ignition, giving you a strong first response where the risk is highest.
Which size should I choose, 1L, 4L or 9L?
The 9L is the largest, best for electric cars, home charging stations, warehouses, fleets and commercial sites. The 4L is the mid-size option for electric cars and home use, and the 1L suits e-bikes, e-scooters and smaller lithium devices. If you're unsure, contact us and we'll help you match it to what you're protecting.
Why not just use a normal fire extinguisher?
Standard ABC or CO2 extinguishers aren't formulated for lithium-ion battery fires. They may briefly knock down flames but don't address the heat inside the cells or prevent re-ignition. This unit is designed to cool the battery and interrupt thermal runaway, which is what matters most with lithium-ion.
Does it meet a standard?
There is currently no Australian Standard specific to lithium-ion battery fires. This suppression unit complies with the European and international standard EN 3-7:2004 + A1:2007.
How do I use it in an emergency?
Follow the PASS method: Pull the pin, Aim at the base of the fire or the battery area, Squeeze the handle, and Sweep from side to side. With lithium-ion, focus on cooling the battery itself. Only tackle a small fire in its early stages and only if it is safe to do so, if it's large, spreading or you're unsure, get clear and wait for the fire brigade.
Should I still call 000 if I have this extinguisher?
Always call 000 immediately. This extinguisher is a first line of response to help contain and cool a fire until emergency services arrive, not a replacement for them. A lithium-ion battery can stay hot and reignite, so once you've got clear, let the professionals handle it.
How do I maintain and inspect it?
Carry out a monthly visual check: confirm the pressure gauge sits in the green zone, the pin and seal are intact, and there's no physical damage. Inspect it annually and service it in line with the manufacturer's specifications. Replace it if the gauge shows a loss of pressure, or once it has been used.
Where should I store it, and can it be reused?
Keep it in an easy-to-reach, visible spot near where vehicles are parked, charged or stored, wall-mounted brackets work well, and label the location clearly on a larger site. It suits garage, warehouse and commercial storage and normal temperature variation; avoid prolonged moisture or chemical contact. It cannot be reused: once discharged, even partially, replace it and fit a fresh unit.
Is it suitable for warehouses, fleets and commercial sites?
Yes, the 9L is our best fit for these settings: warehouses, fleet depots, dealerships, car parks and commercial facilities. Larger sites usually need several units, positioned where vehicles and chargers are. Many insurers now look for EV-specific fire equipment on commercial sites, so it's worth checking your requirements. For volume orders, see our Business & Bulk page or contact us.
What about warranty and shipping?
The unit carries a 12-month warranty. Shipping is calculated at checkout based on your location, and shipping is free Australia wide on orders over $500 (a single 9L unit qualifies). As safety equipment, returns are subject to our standard return policy, contact us with any questions.